What to Do If You Didn’t Receive Login Credentials?

What to Do If You Didn’t Receive Login Credentials?

Sometimes, emails get redirected to the spam or promotions folder. If you’ve purchased a course and haven’t received any credentials within 15 minutes:

  1. Check your spam, promotions, or junk folder.

  2. Search your inbox for the email subject "Welcome to EduInvest."

  3. If you still can't find it, reach out to us with your payment receipt or registered email ID at help@eduinvest.in .

We will manually verify your order and share your credentials again.


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